Expense Approval Workflow Automation – Case Study

Expense Approval Workflow Automation

Digital Transformation | Finance Process Automation

Organisation:
Suite Consult Ltd
Role:
Business Systems Support
Duration:
2025
Tools:
Jira, Confluence, Excel, Google Sheets

Project Snapshot

OrganisationSuite Consult Ltd
SectorProfessional Services
Delivery TypeIT Change & Finance Process Automation
RoleBusiness Systems Support
ToolsJira, Confluence, Excel, Google Sheets

Business Context

Suite Consult’s expense approval process was managed through emails, paper forms, and ad-hoc spreadsheets.

As staff numbers grew, reimbursement delays and approval inconsistencies began impacting satisfaction and compliance readiness.

My Role & Responsibilities

  • Structured expense categories and approval routes
  • Supported governance documentation
  • Built finance leadership dashboards
  • Coordinated UAT and adoption
  • Maintained delivery documentation

Delivery Approach

Followed a structured Agile delivery rhythm focused on usability, auditability, and end-user trust.

Results & Impact

Approval Speed1–3 days turnaround
VisibilityReal-time dashboards
ComplianceAudit-ready process
ConfidenceImproved staff trust

Skills Demonstrated

Finance Automation
Digital Transformation
Governance & Reporting
UAT & Adoption
Process Optimisation
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